If you are unhappy with our hosting service, for any reason, within the
first 30 days, we will refund your money. Note - accounts will be reviewed if the
cancelation request near the end of the 30 day period. Using our services for 29 days and
then requesting a refund, just in order to receive a free month of hosting, is not acceptable.
If you are not completely satisfied with our services within the refund time period
specified for your plan, you will be given a full refund of the contract amount excluding
overages. No refund is available after that period. This policy does not apply to any
additional services such as overages, disk space, bandwidth, maintenance fees, etc.
Accounts cancelled/terminated by MattCas Communications for violating our Acceptable Usage Policy do not
qualify for the 30-day money back guarantee. Only first-time accounts are elegible for a
refund. For example, if you've had an account with us before, cancelled and signed up again,
you will not be elegible for a refund. This is to protect our refund guarantee from being
abused. To receive a full refund, contact our customer service departement.